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Configuration Management Specialist
2 months ago
At Trinity Consulting Services PTE. LTD., we are seeking a highly skilled Configuration Management Specialist to join our team.
Key Responsibilities:
- Provide expert-level support for ServiceNow CMDB and Discovery and Service Mapping tools.
- Develop and maintain configuration management and IT asset management processes.
- Collaborate with cross-functional teams to ensure alignment with ITIL Framework and ITSM best practices.
- Design and implement data management solutions using export, transform, and load technologies.
- Analyze and optimize infrastructure skills, including database, cluster, middleware, and CTRL-M.
- Develop and maintain ImportSet processes and CI models in ServiceNow.
- Stay up-to-date with monitoring tools and scheduling jobs.
Requirements:
- 6+ years of overall IT experience.
- Expert knowledge of ServiceNow CMDB and Discovery and Service Mapping tools.
- 3-5 years of configuration management and IT asset management experience.
- Familiarity with ITIL Framework, ITSM tools, and ITAM methodologies.
- Strong skills in SQL, Excel (VBA), Power BI, and Batch (Powershell).
- Good understanding of database, cluster, middleware, and CTRL-M infrastructure.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
How to Apply:
Please submit your resume and cover letter to [insert contact information].