Configuration Analyst

1 month ago


Singapore TRINITY CONSULTING SERVICES PTE. LTD. Full time
Roles & Responsibilities

• Overall IT experience: 6 Years +

· Expert knowledge of ServiceNow CMDB.

• Understanding of ServiceNow Discovery and Service Mapping tool

• Configuration Management / IT Asset Management experience of 3-5 years is mandatory

• Familiarity with the ITIL Framework, ITSM tools/processes/capabilities, and ITAM methodologies

• Familiarity with export, transform, and load data management technologies

• Interface analysis: SQL, Excel (Marco, VBA), Power BI, Batch (Powershell) skills

• Infrastructure Skills: Good understanding of Database Infra, Cluster infra, Middleware infra, CTRL-M, MQ for enhancement in Service Now.

• ServiceNow Analysis: Understanding of ImportSet process, CI models in Service Now

• Having knowledge of monitoring tools and scheduling jobs will be a plus

• IT Literacy: Knowledge of IT Ecosystem & Operations Background with experience in IT


Tell employers what skills you have

Product Design
Powershell
SQL
Portfolio Management
Configuration Management
APL
ITIL
ServiceNow
Power BI
IT Asset Management
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