Game Operations Manager

7 days ago


Singapore SKYWORK AI PTE. LTD. Full time
Job Overview:

At SKYWORK AI PTE. LTD., we are seeking a highly skilled Game Operations Specialist to join our team. As a key member of our gaming operations department, you will be responsible for ensuring the smooth operation of our games, engaging with players, and collaborating with cross-functional teams to drive user experience excellence.

Responsibilities:
  1. Assist in daily game operations, including activity configuration, announcement releases, and version testing.
  2. Collect and analyze player feedback and complaints, summarizing key issues and reporting them to the game operations team.
  3. Support user engagement efforts by conducting community maintenance and user research.
  4. Collaborate on localization, translation, and review of the game language pack.

Requirements:
  1. Possess passion for gaming and interacting with users, along with strong communication skills and a responsible attitude.
  2. Demonstrate proficiency in English as a working language; additional language proficiency is beneficial for engaging with diverse players.
  3. Hold a diploma or Bachelor's degree, preferably with prior experience in game operations.
  4. Showcase strong analytical skills, ability to generate reports, and collaboration expertise within a team environment.


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