Technical Product Specialist

7 days ago

Singapore beBeeBioprocess Full time $90,000 - $120,000
Job Description

The Field Applications Specialist role is a technical position that provides expertise and applications support to regional accounts. The successful candidate will support the sales process for downstream chromatography and TTF skids technologies and resins, conduct pre- and post-sale product demonstrations, and perform technical troubleshooting to drive sales objectives.

This role requires basic upstream and single-use knowledge to serve as backup and works closely with Upstream FAS and regional sales teams to drive growth in Upstream and Single Use technologies.

The Field Applications Specialist reports directly to the Bioprocess FAS Leader and will be responsible for maintaining a high level of technical knowledge on specialist subjects, products, and their applications.

Key Responsibilities
  • Support regional pre- and post-sales activities including technical and application review of tenders and technical follow-up for QAA's.
  • Maintain a high level of technical knowledge on specialist subjects, products, and their applications.
  • Develop and execute product training plans for existing customers, sales partners, and channel partners for the downstream product segment.
  • Respond to regional customer technical inquiries and feedback from customers and/or sales staff, using appropriate questioning to identify the nature of the request or complaint.
  • Identify opportunities to convert technical inquiries into new or developed sales possibilities (e.g., design-in, lead generation, up- and cross-selling, and initiating quotations).
Requirements

The ideal candidate will possess a Bachelor's degree or higher in Life Sciences, Biotechnology, Bioengineering, or a related field. A minimum of 5 years of experience in project engineering or management, preferably in a cGMP manufacturing or engineering setting, is also required.

The successful candidate will have a strong understanding of bioprocess manufacturing, protein sciences, chromatography, filtration, and resin technologies. Excellent interpersonal, verbal, and written communication skills are essential, along with the ability to engage with customers, global teams, and cross-functional colleagues.

Team-oriented individuals with a customer-focused mindset are encouraged to apply. Strong conflict resolution and problem-solving abilities, as well as self-motivation and a proactive approach to identifying and implementing improvements, are also necessary.

Travel Requirements

The successful candidate will be required to travel 50% or more within the specified geographic region (SEA/ASEAN) with occasional overnight stays for sales meetings and tradeshows.

Preferred Qualifications

Manufacturing experience in Pharmaceuticals is preferred, as well as automation knowledge, e.g., Unicorn and DeltaV control systems. Upstream knowledge for bioreactors and cell culture media is also an advantage.

For more information, please visit our website.

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