Senior Director of Aftersales Operations

2 weeks ago


Singapore beBeeDirector Full time $90,000 - $120,000
Job Description

As a Senior Director of Aftersales Operations, you will lead the overall performance of workshop, customer care, and claims to ensure maximum efficiency.

Key Responsibilities include:

  • Directing the after-sales operations to ensure smooth workflow.
  • Leading, mentoring, and training service advisors and technicians to maintain service excellence.
  • Reviewing and managing operating procedures to optimize activities.
  • Allocating resources and setting strategic plans to achieve company goals.
  • Developing and maintaining positive customer relationships.
  • Ensuring compliance with local regulations, environmental standards, and workplace safety.

Requirements for Success:

  • At least 10 years of extensive experience in a similar role.
  • University degree in Automotive Engineering, Mechanical Engineering, or Business Administration.
  • Strong leadership skills with excellent communication abilities.
  • Knowledgeable in identifying vehicle faults and providing solutions.

Why Join Us?

Motor East offers a leadership role with opportunities to shape aftersales operations, a collaborative work environment, competitive compensation and benefits, and the chance to contribute to sustainable mobility solutions.


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