Financial Markets Support Professional
6 days ago
Company Overview
Bloomberg ignites the power of information and technology to bring clarity to a sophisticated world. A global financial information and news leader, we deliver data, news, and analytics through innovative technology to over 325,000 subscribers globally.
We pride ourselves on being open, inclusive, and collaborative - and in providing a work environment that encourages our employees to be their best.
Job Description
We are seeking a talented Financial Markets Support Professional to join our User Support business as an intern. As a key member of our team, you will provide excellent customer service to a broad range of clients, ensuring fast and effective management of various client workflows and hardware/software issues.
You will be responsible for installing and setting up Bloomberg software, licenses, and logins, configuring proprietary hardware, and providing technical support for our mobile and desktop applications over the phone, email, and via Bloomberg Instant Messaging.
You will also conduct proactive outreach to clients for licenses, hardware, and software setups, ensuring seamless access to our products.
In addition, you will collaborate with internal teams to resolve complex issues while maintaining effective communication and adherence to company standards.
Required Skills and Qualifications
- A current penultimate year student studying a Bachelor's degree (or above), graduating between November 2025 to August 2026
- Available for a 10-week summer internship from May to July 2025
- Business proficiency and fluency in English and Thai to manage respective clients
- Exposure in customer support/managing stakeholders from various profiles through school, work, internship or extracurricular activities
- Ability to provide outstanding customer service to clients through live, interactive media (phone, messaging, etc.)
- Ability to communicate effectively and articulate thought process clearly (both written and oral)
- Demonstrable interest in financial markets or technology and aspiration to work in the financial/fintech services industry
Benefits
We offer a competitive salary of $65,000 per annum, plus additional benefits including a comprehensive training program, opportunities for professional development, and a dynamic work environment.
Salary: $65,000 per annum
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