Customer Support Internship for Financial Markets Professionals

4 weeks ago


Singapore Bloomberg Full time
Company Overview

Bloomberg is a global leader in financial information and news, providing critical insights to decision-makers worldwide. Our company delivers data, news, and analytics through innovative technology, serving over 325,000 subscribers globally.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our Bloomberg Customer Support team as a Graduate Program intern. As a key member of our User Support business, you will provide exceptional customer service to a diverse range of clients, ensuring fast and effective management of various client workflows and hardware/software issues.

Key Responsibilities
  • Provide technical support for clients via phone, email, and Bloomberg Instant Messaging
  • Install and configure Bloomberg software, licenses, and logins
  • Configure proprietary hardware, such as biometric authentication devices and keyboards
  • Collaborate with internal teams to resolve complex issues and maintain effective communication
  • Connect clients with internal teams and provide technical training on the Bloomberg Terminal
Requirements
  • Current penultimate year student studying a Bachelor's degree (or above), graduating between November 2025 to August 2026
  • Available for a 10-week summer internship from May to July 2025
  • Up to 2 years of full-time work experience
  • Business proficiency and fluency in English and Bahasa Indonesia to manage respective clients
  • Exposure in customer support/managing stakeholders from various profiles through school, work, internship, or extracurricular activities
What We Offer
  • Comprehensive training program covering Bloomberg products and services, client management, and technical support
  • Opportunity to work with a diverse team of professionals and contribute to the company's success
  • Chance to develop skills and knowledge in financial markets, technology, and customer support
  • Competitive compensation and benefits package


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