Frontline Support Representative

2 days ago

Singapore beBeeCustomer Full time $3,500 - $4,500
Frontline Support Representative Job Description

Job Overview:

We are seeking a skilled and experienced Frontline Support Representative to join our team. In this role, you will be responsible for managing incoming phone calls, enquiries, and deliveries in a fast-paced environment.

Key Responsibilities:

  • Manage multiple tasks and priorities efficiently to meet deadlines;
  • Provide excellent customer service through effective communication and interpersonal skills;
  • Maintain accurate records and documents in a secure and organized manner;
  • Coordinate with stakeholders to resolve issues promptly and professionally;

Requirements:

  • Minimum 2 years of experience in front desk reception duties;
  • PREFERRED EXPERIENCE: Experience in schools, especially primary schools;
  • Strong Communication Skills;
  • Warm personality with good customer service skills and telephone etiquette;
  • Ability to work independently and as part of a team;

What You Will Gain:

  • Opportunity to work in a dynamic and supportive team environment;
  • Professional development and growth opportunities;
  • A comprehensive benefits package;

Required Skills and Qualifications:

  • FIRST AID CERTIFICATION preferred;
    MS OFFICE, DATA ENTRY, ADMINISTRATIVE WORK, CUSTOMER SERVICE SKILLS;
    CUSTOMER SERVICE, EXCEL, MICROSOFT POWERPOINT,
    ADMINISTRATION, INTERPERSONAL SKILLS, TELEPHONE ETIQUETTE.

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