Front Office Management Professional

16 hours ago

Singapore beBeeLeadership Full time $4,800 - $7,200
Front Office Management Professional

We are seeking a highly skilled Front Office Management Professional to join our team. The ideal candidate will be responsible for maintaining the efficient running of the Front Office, upholding brand standards, and ensuring a flawless guest experience.


  • Responsibilities:
  1. Maintain effective working relationships with the Operations Managers to ensure seamless operation of the Front Office.
  2. Manage day-to-day front desk operations, guaranteeing exceptional guest service delivery.
  3. Cultivate a high-performance team by coaching and guiding team members to achieve optimal results.
  4. Collaborate closely with other business units to meet and exceed guest expectations.
  5. Play a key role in emergency response procedures, prioritizing guest and colleague safety and well-being.

Requirements
  • Education: Minimum Diploma or Degree in Hospitality or Tourism Management.
  • Experience: A minimum of 5 years' experience as a team leader in Front Office / Guest Relations within a hotel environment, preferably in a 5-star hotel setting.
  • Key Skills:
    • Excellent communication, leadership, and interpersonal skills.
    • Ability to work independently and as part of a cohesive team.
    • Proficiency in basic Microsoft Office applications - Word, Excel, PowerPoint.
    • Capacity to perform shift work, including weekends and public holidays.

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