Ticketing Operations Coordinator
3 weeks ago
Job Summary
This role involves providing support to the Ticketing Operations Manager in liaising with internal stakeholders. The intern will assist in attending to stakeholders’ requests, generating daily and monthly sales reports, and performing basic data analysis using Microsoft Excel.
Key Responsibilities
- Assist in liaising with internal stakeholders such as ArtScience Museum, Attractions, Finance, and Marketing.
- Attend to stakeholders’ requests with regards to tickets inventory and ensure requirements are being catered for.
- Generate daily and monthly sales reports and perform basic data analysis.
Client Services
- Maintain up-to-date records of event sales on a weekly basis.
- Coordinate with internal teams to ensure accuracy of event information.
- Fulfil promoter’s requests to create promotions and monitor take-up rates.
Box Office Operations
- Engage visitors in a positive and professional manner as a crowd controller in various box offices.
- Assist in processing tickets for events and liaising with internal stakeholders and clients to ensure accuracy.
- Generate weekly and monthly sales reports and perform basic data analysis for efficiency and manpower planning.
Requirements
- Applicant must be a full-time matriculated student.
- Internship should contribute to school graduation requirements.
Competencies
- Able to put customer experience as top priority.
- Possess strong analytical skills.
- Meticulous with an eye for small details.
- Willingness to learn and explore new grounds.
- Well-organized and detail-oriented.
Terms and Conditions
Applicant agrees to adhere to and abide by all rules, regulations, policies, and procedures, including without limitation the rules of conduct of Marina Bay Sands.
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