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Processing Expert

2 weeks ago

Singapore OCBC Bank Full time

**About the Role:**

The Velocity Onboarding and Maintenance Professional position is available at OCBC Bank, where you will be part of our account services operations team.

Primary Responsibilities:

  • Manage daily processing of customer requests for Velocity Onboarding and Maintenance.
  • Verify completeness and accuracy of application/request forms.
  • Collaborate with Business Units to address queries or concerns.
  • Escalate any issues or anomalies to supervisors or team leads.

Requirements:

  • English language proficiency and excellent communication skills.
  • Microsoft Office applications proficiency, especially MS Word and MS Excel.
  • Able to work efficiently under pressure and meet deadlines.
  • Flexible to work overtime when required.