Reconciliation Process Expert
5 days ago
We are seeking a skilled Associate Analyst to join our Group Technology and Operations (T&O) team at DBS Bank Limited. The successful candidate will play a crucial role in optimizing business systems and processes, ensuring efficient and resilient infrastructure through strategic focus on productivity, quality & control, technology, people capability, and innovation.
Key Responsibilities:
- Lead comprehensive reconciliation of deposits, cards, and unsecured loans, including investigation of breaks, managing General Ledger (GLAO) certification process, ensuring timely tracking of GL outages, and prompt escalation & reporting of Key Risk Indicators (KRI) to Management.
- Develop and implement innovative and comprehensive mitigation strategies to minimize potential financial impacts arising from reconciliation, including the design and execution of robust risk monitoring & reporting frameworks.
- Collaborate widely to establish & maintain effective relationship and work closely with various stakeholders to understand the Business/Operations problem statement, propose analytic requirements and solution.
- Leverage on internal and external data and use analytics techniques to provide data-driven insights, re-engineer and eliminate existing process frictions in realizing Design-For-No-Ops strategy.
- Develop compelling data visualizations and presentations to communicate complex analytical findings, drive productivity improvements, pinpoint root causes of operational issues, and deliver actionable recommendations to key stakeholders.
- Support Area Manager and lead project/initiatives, engage team on process improvements.
Requirements:
- Degree in Accounting, Banking or related field.
- Minimum 3-5 years in banking or financial services with strong background in reconciliation and settlement process.
- Demonstrated expertise in optimizing business systems and processes, with a proven track record of success in reconciliation and settlement operations.
- Proven experience in business systems and processes especially in areas of Consumer Debit/Credit cards, Current/Saving accounts and/or Reconciliation & Settlement.
- Excellent communication and interpersonal skills with the ability to collaborate effectively across departments, stakeholders, senior management, and internal staff.
- Strong knowledge in MS Office tools such as Words, Excel, PowerPoint and ability to demonstrate good understanding in Accounting principles and applications such as GLAO, PSGL and tools used in reconciliation operations.
- Proven ability to collect, analyze, and interpret data to derive actionable insights and provide data-driven recommendations.
- Analytical mindset with the ability to critically examine, analyze data, and identify process improvement opportunities.
- Must be of sufficient maturity, confidence, and experience to be able to independently engage Tech Support & stakeholders on project-related matters as well as to escalate and articulate issues and proposed resolutions.
- Meticulous with strong analytical skills and pro-active in solving problems.
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