Global Client Experience Specialist

1 week ago


Singapore CONTINUUM ALPHA PTE. LTD. Full time
About CONTINUUM ALPHA PTE. LTD.
CONTINUUM ALPHA PTE. LTD. is a leading financial institution that values exceptional client experiences.

Job Title: Global Client Experience Specialist
Salary Range: SGD 5,500 - SGD 7,000 per month

Job Description:
We are seeking a skilled and experienced Global Client Experience Specialist to join our team. The ideal candidate will have a strong background in delivering superior client service and experience through understanding, anticipating, and executing client transactions and providing excellent administrative and organizational support to Client Advisors/Client Partners.

Key Responsibilities:
  • Support Client Advisors/Client Partners in delivering exceptional client service and experience
  • Be the primary point of contact for clients with account queries or order placement, payments, etc.
  • Assist with client onboarding, account opening, due diligence, and monitoring activities
  • Assist with client order placements, monitoring, and record-keeping
  • Provide backup support for buddy CAAs

Requirements:
  • Minimum 4 years of relevant experience in private banks
  • Outstanding verbal and written communication skills
  • Professional maturity, strong work ethic, and adaptability to changing business needs
  • Fluency in Mandarin needed to cover North Asia/Greater China client segments
  • Proficient with all Microsoft 365 apps

Tell Employers What Skills You Have

Key Skills:
  • Wealth Management
  • MicroSoft PowerPoint
  • Due Diligence
  • Interpersonal Skills
  • Knowledge Management
  • Adaptable
  • Accounting
  • Compliance
  • Market Intelligence
  • Regulatory Requirements
  • Screening
  • Legal Compliance


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