Global Client Services Director
4 hours ago
We are seeking a seasoned professional to join our team as a Global Client Services Director. This role is responsible for managing commercial growth within a business unit or portfolio, working closely with the Director of Client Services.
About UsAt Just Global, we live and breathe B2B marketing, igniting relationships that drive revenue. Our global team engages with clients to maximize insights, spark creativity, and leverage technology to inspire brand loyalty.
Key Responsibilities- Provide superior customer service while maximizing business opportunities, growth, and efficiency.
- Understand client compensation structures and implications of plan changes.
- Provide regular status updates on project progress versus agreed KPIs.
- Mentor junior team members.
- Work across integrated service offerings to ensure teams receive sufficient briefing for all work undertaken.
- Scope project briefs and collaborate with teammates to deliver creative and media initiatives.
- Incorporate agency tools into client planning processes and facilitate workshops as needed.
- Stay abreast of industry trends and share knowledge with the team.
- Collaborate with the client services portfolio team to foster innovation, drive revenue, and deliver excellence for the client.
- 5+ years of client management/sales experience in agencies and/or digital B2B marketing environments.
- Interest and experience in the technology sector.
- 5+ years' experience working with creative studios, core insight, content, and demand programs serving B2B.
- 5+ years' experience in cross-channel integrated marketing programs, including ABM and Media, with a focus on executing programs converting to sales opportunities.
We offer a highly competitive salary range of $120,000 - $180,000 per year, commensurate with skills and experience. Additionally, you will enjoy flexible working arrangements, market-leading employment benefits, and the opportunity to participate in a discretionary profit-sharing program based on company performance.
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