Credit and Collections Specialist
4 days ago
We are seeking a highly skilled Credit and Collections Specialist to join our team at Wesco International, Inc. As a key member of our finance department, you will be responsible for collecting and maintaining basic credit information, reviewing and verifying overdue accounts, and contacting customers to confirm outstanding payments.
Key Responsibilities- Monitor past due invoices and make high-volume collections contacts via phone, email, or customer portals.
- Work with customers to determine the root cause of disputes for unpaid or short-paid invoices, identify and document detailed reasons.
- Perform customer account reconciliations, including research of unapplied cash, credits, and unearned discounts.
- Evaluate collectability of unearned cash discounts, finance charges, small dollar invoices, etc., and perform write-offs of uncollectable amounts within your level of authority.
- Obtain appropriate credit information to rate credit worthiness of new and existing accounts within assigned portfolio.
- Work cross-functionally with sales, operations, finance, contract administration, and customer master administration teams to gather and review documents, including purchase orders, credit applications, and load into contract tracking tool for approval by financial services management and partners.
- Review orders on credit hold by assessing credit worthiness of customers, including financial ratings, open invoices, in-process payments, and backlog, and make recommendations for order release to supervisor.
- Associate's Degree in Accounting, Finance, Supply Chain, or Business is required; Bachelor's Degree in Accounting, Finance, Supply Chain, or Business is preferred.
- Licenses/Certificates/Designations - NACM or similar is preferred.
- 1 year experience with accounts receivable, accounting, finance, supply chain, or general business required, 3 years preferred.
- 1 year of knowledge of computer system applications required, 3 years preferred: Microsoft Office, including Outlook, Excel, and Word, and familiarity with an ERP platform (e.g., Oracle, DAX, AS400) required. High level of Excel knowledge preferred.
- 1 year of commercial, business-to-business, credit, and collection experience in a high-volume environment required, 3 years preferred.
- 1 year of working with trade credit and other third parties (e.g., D&B, Experian, Equifax, NACM, CreditSafe) to obtain credit information required, 3 years preferred.
- Strong written, oral communication, and interpersonal skills with a positive disposition required.
- Reliable with strong organizational skills and solution-oriented philosophy preferred.
- Ability to work independently as well as in a team environment required.
- Strong attention to detail with a passion for accuracy required.
- Willingness to accommodate temporary working hour changes as required by workflow preferred.
- Ability to prioritize tasks and demonstrate a willingness to accept new challenges preferred.
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Credit and Collections Specialist
1 week ago
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