Credit Management Specialist
2 months ago
About the Role:
This is a 1-year direct contract with Singtel, reporting to the Associate, Credit Management. The successful candidate will be responsible for:
- Performing account evaluations and accelerating dunning on potential doubtful debt customers.
- Ensuring timely filing of proof of debts for debt recovery opportunities.
- Ensuring timely follow-up in clearing objections and releasing credit blocks for good customer experience.
- Following up on day-to-day operations to ensure smooth business continuity.
Key Responsibilities:
- Handling daily assignments and payment reports to agencies.
- Managing administrative fees and assisting with agencies/customers' queries.
- Extracting and transforming system reports to meet work requirements on a monthly basis.
- Performing credit reviews and following up on liquidated companies to minimize debt exposure.
- Performing evaluations on companies that applied for struck off with ACRA and filing objections.
- Handling incoming queries regarding struck off cases.
- Handling bankruptcy and DRS processes, including reporting and system management.
- Filing proof of debts with the Ministry of Law and allocating dividend payments from the Official Assignee.
- Collecting and clearing daily mail to ensure prompt follow-up on collections and debt management.
- Following up with IT ticketing for proper closure.
- Assisting with projects such as automation and process documentation.
- Performing any other assigned duties.
Requirements:
- Polytechnic/Local Diploma.
- At least 1-2 years of working experience.
- Proficient in MS Office (Excel).
- Analytical skill.
- Good written and communication skills.
- Critical thinking.
- Time management.
- Details and organize.
What We Offer:
- A full suite of health and wellness benefits.
- Ongoing training and development programs.
- Internal mobility opportunities.
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