
Hotel Reservation Manager
6 days ago
The Reservations Executive role is pivotal within a hotel's front office team, encompassing all aspects of reservation handling, from requests to cancellations.
Key responsibilities include processing reservations, verifying room availability, explaining guarantee and cancellation policies, accommodating special requests, and providing information on property facilities and services.
The ideal candidate will possess exceptional communication skills, fluency in English, and relevant experience in a similar capacity. Autonomous work ethic and analytical capabilities are essential for success in this position.
Essential requirements comprise 1 year of experience in a comparable role, fluency in English, and superior telephone and email etiquette.
Primary Skills and Qualifications:
- Exceptional communication skills
- Fluency in English
- Relevant experience in reservations or customer service
Benefits of This Role:
- Opportunity to develop expertise in reservation management
- Challenging and dynamic work environment
- Potential for career advancement
Additional Information:
This position requires a high level of autonomy, with the ability to work independently and as part of a team. The successful candidate will be fluent in English and possess excellent communication and interpersonal skills.
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