Reservations Officer

2 days ago


Singapore HOTEL MIRAMAR (SINGAPORE) LIMITED Full time

**Responsibilities**:

- Responsible for overall reservations of the hotel
- Answer telephone enquiries pertaining to reservation of hotel's rooms, room rate, etc.
- Check internal system and manage payment
- Process reservations into the hotel system
- Manage reservation requests and reservation operations
- Manage room inventory and reservation forecast
- Create sales opportunities
- To carry out any other duties and responsibilities as assigned

**Job Requirements**:

- Proficient in basic Microsoft Excel and Microsoft Outlook
- Knowledge in Property Management System will be an advantage
- Passionate in delivering excellent guest service and possess strong communication and administrative skills
- Able to work weekends and public holidays in ana office environment
- Excellent communication skills, both verbal and written
- Polite and confident with a great deal of patience
- Customer centric attitude and work well under pressure


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