High-Value Customer Engagement Manager

1 week ago

Singapore beBeeGrowth Full time $107,900 - $162,500
Customer Success Role

Overview

A key position in our Enterprise team, the Customer Success Manager focuses on delivering exceptional engagement experiences for high-value customers.

Key responsibilities include managing a portfolio of customers, understanding their business goals and objectives, and identifying opportunities to grow product usage.

The role also involves reducing churn by analyzing customer behavior data, resolving friction, and increasing customer understanding of our products and services.

Our goal is to provide an exceptional experience for every prospective customer, resulting in increased customer health, gross profit maintenance, protection of our install base, and expansion opportunities.

Success metrics focus on portfolio gross profit, churn, net retention of portfolio volume and revenue, and upsell/cross-sell volume and revenue.

Customer Relationship Management:
Build strong relationships with assigned customers, driving mutual growth and success.

  • High-Value Account Manager

    2 weeks ago

    Singapore beBeeCustomerSuccess Full time $90,000 - $120,000

    Role OverviewOur organization seeks an accomplished Customer Success Manager to spearhead customer engagement and growth in Singapore.This role is pivotal in cultivating lasting relationships with key decision-makers and stakeholders, driving satisfaction, retention, and business expansion.Key Responsibilities:Develop and nurture a portfolio of high-value...

  • Customer Value Manager

    2 weeks ago

    Singapore Zycus Full time

    About Us Zycus, recognized by leading analyst firms in procurement technology, empowers teams to unlock deep value through its comprehensive Source-to-Pay (S2P) solutions. At the heart of our S2P solution is the Merlin Agentic Platform, which orchestrates intelligent AI agents to deliver simplified, efficient, and compliant processes. The Merlin Intake...

  • Customer Value Manager

    2 weeks ago

    Singapore Zycus Full time

    About Us Zycus, recognized by leading analyst firms in procurement technology, empowers teams to unlock deep value through its comprehensive Source-to-Pay (S2P) solutions. At the heart of our S2P solution is the Merlin Agentic Platform, which orchestrates intelligent AI agents to deliver simplified, efficient, and compliant processes. The Merlin Intake...

  • High-Value Account Strategist

    4 days ago

    Singapore beBeeSuccess Full time $107,900 - $162,500

    Customer Success Manager RoleThe Customer Success Manager plays a pivotal role in ensuring customers derive maximum value from our product. This proactive function involves building strong relationships with clients, understanding their business objectives, and identifying opportunities to enhance product usage.Responsibilities:1. Portfolio Management:...

  • Customer Value Manager

    4 days ago

    Singapore Zycus Full time

    **About Us** - Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P software with the revolutionary Merlin AI Suite. Merlin AI...

  • Customer Value Management Associate

    6 days ago

    Singapore StoneX Group Inc. Full time

    **Job purpose** Work with CVM team to execute client conversion, retention and reactivation strategy in order to drive client engagement that increases lifetime value and tenure. **Key Responsibilities** - Execute CVM strategy for allocated brands, working closely with regional teams to implement campaigns focusing on the following client lifecycle areas: -...

  • Customer Engagement Manager

    6 days ago

    Singapore beBeeEngagement Full time $80,000 - $120,000

    Job Title: Customer Engagement ManagerOverviewWe are seeking an experienced Customer Engagement Manager to join our team. As a key member of our customer success group, you will be responsible for developing and implementing strategies to drive customer engagement and loyalty.Key ResponsibilitiesDevelop compelling reward/incentive programs to maximize new...

  • High-Value Client Relationship Expert

    2 weeks ago

    Singapore beBeeCustomer Full time $80,000 - $120,000

    Key Account Manager RoleThis role is comprised of strategic account management, client education and deep expertise of trading and application workflows. You will lead a portfolio of high-value clients, with responsibilities for successful adoption, retention and expansion of our data solutions.We are looking for a highly motivated and hard-working...

  • Customer Value Manager

    2 days ago

    Singapore Zycus Full time

    About Us Zycus, recognized by leading analyst firms in procurement technology, empowers teams to unlock deep value through its comprehensive Source-to-Pay (S2P) solutions. At the heart of our S2P solution is the Merlin Agentic Platform, which orchestrates intelligent AI agents to deliver simplified, efficient, and compliant processes. The Merlin Intake...

  • Customer Engagement Manager

    2 weeks ago

    Singapore Risk Solutions Full time

    Customer Engagement Manager Are you an accomplished customer engagement manager in the technology sector? Will you like to be part of dynamic global team? About the Business LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses...