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We Are Social Pte. Ltd. is a global socially-led creative agency with unrivalled social media expertise. As a key member of our team, you will play a crucial role in delivering world-class creative campaigns and strategies based on social insights for forward-thinking brands.
Key Responsibilities- Assist the Planning team in developing strategic proposals through social monitoring, competitor analysis, and best-in-class social media practices.
- Manage assigned social channels by validating, scheduling, and updating content calendars.
- Ensure content adherence to brand guidelines as a brand custodian.
- Stay up-to-date on the latest social channel developments and adopt best post format practices.
- Be the go-to expert on social media for other teams within the agency.
- Distil observations and generate actionable insights from daily community management.
- Stay informed about the latest trends and developments in assigned accounts' landscapes, including industry news, competitors, influencers, and relevant partners.
- Identify trends and partnerships' developments and proactively seek out actionable opportunities for generating social conversations.
- Work with ad technology solutions to support reporting requirements.
- Lead the team in monthly and ad-hoc reports by:
- Guiding the team to establish clear methodologies for data extraction from various social channels or tools.
- Outlining and implementing the types of analysis required for the report.
- Utilising data analysis and creative thinking to derive insights and actionable steps for optimising content/channel strategy.
- 3-4 years of social media work experience in an advertising, PR, or online marketing agency or similar field.
- Experience in social analytics/listening tools such as Brandwatch, Sprinklr, Sysomos, or Talkwalker is required.
- Proven experience in managing social media properties like Facebook, Twitter, LinkedIn, Instagram, YouTube, and TikTok on a global/regional scale, and experience with managing user-generated content campaigns or communities.
- Knowledge in Twitch or other social channels will be a plus.
- Proven experience in data analytics for social media, including database or dashboard setup, social listening, and integrating different data points, and working on monthly/quarterly reports.
- Experience in managing social media properties of regional/global accounts, preferably tech-brand accounts.
- Working knowledge in additional analytics/ad tech tools like Google Keyword Planner, PowerBI, and Tableau will be a plus.
- Experience in managing client and project management.
- Excellent written communication and presentation skills.
- Team player with strong attention to detail, and able to lead and inspire teammates by example.
- Demonstrate strong social/cultural curiosity and a clear understanding.