Shipping Coordinator

3 hours ago


Singapore UNION SERVICES (S'PORE) PTE LTD Full time

Company Overview

We are UNION SERVICES (S'PORE) PTE LTD, a leading provider of logistics services. Our company prides itself on delivering exceptional customer experiences and building strong relationships with our clients.

Job Summary

We are seeking an experienced Shipping Officer to join our team. As a key member of our operations department, you will be responsible for coordinating the movement of goods from overseas agents/offices, warehouses, and vendors to our customers. Your primary goal will be to ensure timely collections/dispatches and maintain accurate records.

Key Responsibilities

  • Handling and Checking of LCs: You will be responsible for verifying the authenticity and accuracy of Letter of Credits received from clients.
  • Data Updates: You will update client data into their system accurately and efficiently.
  • Cargo Coordination: You will coordinate with overseas agents/offices, warehouses, vendors, and other stakeholders to ensure smooth cargo movements.
  • Timely Collections/Dispatches: You will arrange for the collection or dispatch of cargo according to client requirements.
  • Problem Resolution: You will track goods en-route and resolve any issues that may arise, providing pre-alerts and updates to clients as necessary.
  • Accurate Billing: You will ensure timely and accurate billing, including invoicing and payment tracking.
  • Customer Support: You will provide excellent customer service, responding to inquiries and resolving issues promptly.
  • Relationship Building: You will foster and maintain strong relationships with clients, understanding their needs and expectations.
  • Document Preparation: You will prepare shipping documents, including cargo insurance and other relevant papers.
  • Coordination: You will liaise with dispatch teams to meet client shipping requirements.
  • Task Execution: You will perform tasks assigned by the section manager, ensuring seamless execution of operations.

Requirements

  • Education: Minimum GCE 'O' Level / Diploma qualification.
  • Detailed Orientation: Meticulous attention to detail is essential for this role.
  • Adaptability: Ability to commence work within short notice or immediately.
  • Experience: Preferable candidate with at least 1 year of relevant shipping experience.
  • Knowledge: Understanding of Letter of Credit application and negotiation is beneficial.
  • Independence: Independent worker with excellent communication skills.
  • Learning Agility: Fast learner capable of working under pressure.
  • Customer Focus: Strong customer service orientation is required.
  • Enthusiasm: Fresh candidates with a strong interest in shipping may apply.

Estimated Salary: SGD $45,000 - $65,000 per annum, depending on qualifications and experience.


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