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Customer Experience Professional

3 weeks ago

Singapore beBeeRetail Full time $2,200 - $2,500

As a frontline retail professional, you will be instrumental in delivering an exceptional customer experience. You will play a key role in managing day-to-day store operations, meeting sales targets, and promoting products to tourists and walk-ins.

  • Reporting to the Operations Manager
  • Managing day-to-day store activities
  • Providing customers with an outstanding in-store experience
  • Meeting monthly sales objectives
  • Promoting and showcasing products
  • Responding to customer inquiries and explaining product benefits
  • Overseeing the point-of-sale system, payments, and cash handling
  • Ensuring accurate inventory levels and conducting regular stock checks
  • Coordinating with the back-office team on sales matters
  • Addressing customer feedback and providing excellent after-sales service
  • Conducting customer satisfaction surveys and follow-ups
  • Maintaining accurate daily sales records
  • Ensuring the store is clean and well-organized
  • Performing other ad-hoc duties assigned by management