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Microsoft Power Platform Application Support Specialist

2 months ago

Singapore LYNEER CORP (SINGAPORE) PTE. LTD. Full time
Job Summary

We are seeking a highly skilled Power Platform Application Support Specialist to join our team at LYNEER CORP (SINGAPORE) PTE. LTD. as a Microsoft Power Platform Application Support Engineer/Analyst.

Key Responsibilities
  • Technical Support and Assistance
    • Provide technical support and assistance for Microsoft Power Platform, ensuring the operational health of the environment, including security, availability, performance, interoperability, and reliability.
  • Power Platform Applications Support
    • Provide technical/advisory support for Power Platform applications, including Power Applications, Power Automate, and Power Virtual Agents.
  • Troubleshooting and Problem Solving
    • Troubleshoot and resolve issues related to Power Platform applications.
  • Collaboration and Documentation
    • Collaborate with other IT teams to develop and implement best practices for Power Platform usage, security, and governance.
    • Develop and maintain documentation related to support processes and procedures.
  • Platform Governance and Maintenance
    • Explore, implement, and maintain solutions to improve operational and governance of the platform.
    • Stay updated with the latest features, updates, and security patches and communicate relevant information to users and stakeholders when required.
  • After-Hours Support
    • Provide after-hours support as needed.
Requirements
  • Experience
    • Minimum 3 years of experience in supporting, maintaining, and troubleshooting Power Platform applications.
  • Skills and Knowledge
    • Possess advanced knowledge of Power Platform, PowerApps, Power Automate, Power Virtual Agents, on-premises data gateway.
    • Experience in Power platform development.
    • Strong understanding of M365 architecture, services, and features.
    • Excellent troubleshooting skills and the ability to solve complex technical problems.
    • Strong communication skills and the ability to work effectively with end-users and IT teams.
    • Ability to learn new technologies quickly.
    • Positive attitude towards work and a desire to learn.
    • Knowledge of PowerShell and scripting is a plus.
    • System integration knowledge and experience will be an advantage.
What We Offer

As a Power Platform Application Support Specialist at LYNEER CORP (SINGAPORE) PTE. LTD., you will have the opportunity to work with a talented team and contribute to the success of our organization.