IT Healthcare Project Manager
1 month ago
This role is responsible for leading Healthcare Digital projects in the ASEAN region. The successful candidate will oversee project management and implementation processes for Healthcare Digital solutions, leading a team of System Integration Specialists, Application Specialists, Field Engineers, and Solution Architects.
Key Responsibilities:- Act as the primary liaison with the customer team to drive customer satisfaction and process productivity during the installation process.
- Ensure projects are implemented based on the approved Healthcare Digital Implementation Methodology to meet project quality and customer satisfaction.
- Document project deliverables defined by the Standard Implementation Methodology to meet project quality.
- Work with Sales to initiate projects through review of orders and formal handovers from commercial teams, conduct internal and external kick-off meetings, and other activities to set project goals and objectives.
- Develop project plans and complete other project planning activities for assigned projects based on project contracts and Statement of Work documents to properly manage schedules, costs, qualities, human resources, communications, risks, and other key areas of projects.
- Identify, escalate, and resolve issues throughout the project deployment cycle.
- Manage indirect (channel execution) projects in the ASEAN region.
- Execute project plans through internal and external progress meetings, manage customer expectations, and ensure overall customer satisfaction.
- Be accountable and responsible for milestone progress, including ensuring completion of all milestone reviews with the PMO in a timely manner.
- Closing off projects by completing all project deliverables and through documented handover to the support team.
- Conduct post-implementation reviews and deployment of lessons learned.
- Engage in knowledge-sharing sessions with peers across the region through Project Management Workshops.
- Bachelor's degree and 5+ years of Project Management experience in the healthcare IT industry, with a focus on Radiology/Cardiology IT.
- Willingness to travel up to 50%.
- Experience in managing revenue-generating projects, cost-budgeting of projects.
- Proven leadership in negotiation and effective decision-making capabilities.
- Ability to work independently and prioritize multiple priorities to meet scheduled completion dates and customer expectations.
- Proven cross-group collaboration skills with an ability to work and communicate with diverse work partners.
- Proven cross-influence skills with an ability to work and influence both internal and external team members to achieve mutual goals.
- Project Management Professional (PMP) certification.
- Experience in implementing RIS & PACS is highly mandatory.
- 4+ years' experience deploying large-scale Healthcare IT projects where deadlines were met on or ahead of schedule.
- Knowledge on how to negotiate on Change Management with the customer and setting customer expectations.
- Ability to provide constructive feedback to installation teams and contractors.
- Knowledge/experience with the Healthcare Digital products and/or Healthcare Information Systems.
- Proficient in Project Management Software such as MS Project.
- Six Sigma certification and/or experience in Lean methodology.
- Good understanding of IT Lifecycles (SDLC and ITIL).
Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.
EA License No. 01C4394
• RCB No. 200007268E
•Derrick Tiew Yong Han EA Registration No. R1877971
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