Application Support Specialist: Banking Systems

1 day ago


Singapore D L RESOURCES PTE LTD Full time

We are seeking a highly skilled Application Support Specialist to join our team at D L RESOURCES PTE LTD. In this role, you will be responsible for ensuring the availability and reliability of our business application portfolio, serving the needs of our clients within agreed service level targets.

Key Responsibilities
  • Servicing system uptime & day-to-day smooth running, supporting users' enquiries and performing due diligence to ensure ease of maintenance, operation efficiency, system monitoring and availability.
  • Leading by example in high pressure situations and timely resolution of any day-to-day Tier-1 application system issues/incidents.
  • Providing timely escalation/report to system support team lead concerning BAU matters, tracking and managing the production issue from opening to closure, including follow-up fixes wherever applicable.

Your technical expertise should include experience with distributed systems (Linux, Unix, Windows), Relational Database Management System concepts, SQL queries for data retrieval and analysis. You should also possess knowledge of automation scripting languages, database queries, generating capacity and performance reports, and MS SharePoint administration.

The ideal candidate will have a strong understanding of wholesale and transaction banking operations function domain covering Payment and account receivables operations. Additionally, familiarity with ITIL methodology and Platform-as-a-Service (PaaS) cloud solutions in Red Hat OpenShift is advantageous.

Requirements
  • At least 7 years of software development and production system support experience in the financial industry is preferred.
  • Technical soundness in distributed system concepts, SQL queries, automation scripting languages, and MS SharePoint administration.
  • Strong analytical and problem-solving skills, excellent communication and interpersonal skills, and ability to work well with cross-organizational teams.

We offer an attractive salary package in the range of SGD $90,000 - $110,000 per annum, depending on your qualifications and experience. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.



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