Key Customer Service Role

3 days ago


Singapore beBeeCustomer Full time $3,500 - $5,000
Job Profile:

We are seeking a Customer Experience Associate to play a key role in ensuring our customers have a wonderful experience. The ideal candidate will be responsible for communicating with customers, understanding their needs and attending to their queries.

This includes handling customer feedback and concerns, scheduling appointments and other duties as assigned. To succeed, the successful candidate must possess excellent communication skills, be service-oriented and passionate about serving customers.

The selected candidate will also be required to gather customer satisfaction levels and feedback on services provided. This information will be used for continuous improvement and providing feedback to enhance operations and improve customer experience.

A high level of customer satisfaction is paramount. Therefore, the selected candidate must maintain a professional demeanor at all times and adhere to data protection regulation and organizational security procedures for customer registration and credit transactions.



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