
Key Roles of the Customer Service Specialist
2 weeks ago
Job Title: Customer Service Liaison
We are seeking a highly skilled Customer Service professional to fulfill key responsibilities, including responding promptly to customer inquiries via multiple communication channels, ensuring timely and effective resolutions.
- Ensure seamless logistics operations by coordinating daily deliveries and collections.
- Process sales orders, invoices, and quotations in an efficient and organized manner.
- Foster collaboration with other teams to resolve complex customer issues.
- Follow up on outstanding invoice payments from customers, maintaining positive relationships.
Necessary Qualifications:
- Bachelor's degree in Business Administration, Supply Chain Management, or Accountancy.
- Prior experience in Customer Service or Order Processing is preferred but not required.
- Proficiency in Microsoft Office applications.
About this Position:
This role requires excellent communication skills, independence, and prior experience in customer-facing roles. If you possess these qualities, we encourage you to apply for this exciting opportunity.
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