Customer Service Executive

2 days ago


Singapore beBeeCustomerService Full time
Customer Service Executive

A Customer Service Executive plays a pivotal role in ensuring seamless customer interactions and experiences. The ideal candidate will possess excellent communication skills, be attentive to customers' needs, and maintain a patient demeanor in fast-paced environments.

Key Responsibilities:

  • Process sales orders, upsell, and cross-sell products to meet customer needs
  • Analyse customer information and feedback to enhance relationships and experiences
  • Execute order processing and fulfilment tasks with precision and speed
  • Provide exceptional customer service through prompt responses to queries and concerns

Requirements:

  • Excellent Customer Service skills
  • Good interpersonal and negotiation skills
  • Degree in Business Administration or related field


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