Clinical Support Specialist

4 days ago


Singapore Recruit Express Pte Ltd Full time

**Job Description:**

As a Clinical Support Specialist, you will play a vital role in ensuring the smooth operation of our hospital's administrative functions. Your primary responsibility will be to receive referral forms from healthcare institutions and verify their completeness.

  • You will work closely with healthcare professionals to register patient admissions, requesting additional information as needed, and preparing the Follow-up Referral form for review and approval.
  • You will ensure that referral outcomes are updated promptly, either through the Institutional Review Management System (IRMS) or by faxing the relevant documents to the referring institution.
  • You will develop strong relationships with healthcare institutions, facilitating patient transfers, preparing patients for admission, and arranging for admittance.
  • You will accompany patients and their families to the ward on the day of admission, verifying documentation accuracy and addressing any concerns.
  • You will guarantee the completeness and proper filing of documents in patient files before they are sent to the Medical Records Office for archiving upon patient discharge.
  • You will act as a liaison for administrative tasks, such as distributing brochures and issuing receipts.
  • You will keep track of complimentary car park coupons and assist with loaning and receiving donated equipment.
  • You will perform general administrative duties and complete miscellaneous tasks as assigned.

Key Responsibilities:

  • Receiving and verifying referral forms from healthcare institutions.
  • Registering patient admissions and preparing follow-up referral forms.
  • Updating referral outcomes and communicating with healthcare institutions.
  • Liaising with healthcare institutions on patient transfers and admissions.
  • Accompanying patients and families to the ward on the day of admission.
  • Verifying documentation accuracy and completing administrative tasks.

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