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Technology Leader

2 weeks ago


Singapore beBeeInfrastructure Full time $290,000 - $330,000

About the Role

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This is a senior technology leader position responsible for building and operating critical infrastructure, platforms, and service operations that power our retail business.

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The ideal candidate will ensure stability, scalability, and agility of hybrid cloud infrastructure, enable modern engineering practices through robust DevOps and platform engineering capabilities, and drive operational excellence across all ITIL service management disciplines.

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This leader will be instrumental in shaping the future of technology platforms that support both customer-facing and enterprise systems in a fast-paced, high-volume retail environment.

">

Key Responsibilities

">
  • Design and manage modern retail Infrastructure (Compute, Storage, Database, Backup, Messaging Infra, Middleware, etc.)">
  • Lead strategy, architecture, and operations of infrastructure platforms supporting physical stores, distribution centers, and digital commerce.">
  • Manage on-prem and cloud-native infrastructure to ensure availability, security, and performance across omnichannel ecosystem.">
  • Optimize infrastructure costs, usage, and lifecycle across hybrid environments with focus on retail agility and resilience.">
  • Support creation and maintenance of technology platforms that enable efficient and effective solution delivery.">
  • Oversee key tools and systems that enhance development, deployment, and operational workflows.">
  • Guide strategic initiatives to improve team productivity and accelerate innovation.">
  • Own execution of ITIL-based processes including Incident, Change, Release, Problem, and Configuration Management, tailored for unique needs of retail operations.">
  • Build culture of operational excellence and service reliability with clear accountability for uptime, SLA compliance, and root cause remediation.">
  • Lead Major Incident Management function, ensuring rapid triage and resolution for store outages, supply chain disruptions, or digital performance issues.">
  • Drive Site Reliability Engineering to maintain reliability of each environment">
  • Build and maintain Disaster Recovery aligned to business impact analysis of critical functions">

Leadership Responsibilities

">
  • Lead, coach, and scale global teams across Infrastructure, SRE, Platform Engineering, and Service Operations.">
  • Partner with Technology, Digital, Stores, Supply Chain, and Product leaders to deliver frictionless customer and associate experiences.">
  • Translate enterprise retail goals into technology strategy and operational execution, balancing innovation with stability and compliance.">

Qualifications

">
  • 15+ years in infrastructure, operations, and / or platform engineering leadership roles, with experience in large-scale retail or consumer-facing environments.">
  • Expertise in managing hybrid cloud infrastructure, containerized environments, and enterprise-scale observability and automation platforms.">
  • Deep understanding of ITIL service operations, especially within high-availability, customer-critical systems (e.g., POS, OMS, ecommerce).">
  • Demonstrated ability to lead through transformation, modernizing legacy systems while maintaining uptime and operational rigor.">
  • Strong collaboration skills and executive presence, able to influence across product, engineering, security, and business functions.">

Preferred

">
  • Experience in omnichannel retail environments (store, digital, supply chain, and corporate systems).">
  • Knowledge of PCI compliance, data privacy, and retail security standards.">
  • Experience building or operating Internal Developer Platforms (IDPs) or platforms supporting hundreds of agile teams.">
  • Advanced degree in Engineering, Computer Science, or related field.">"],