Service Delivery Operations Manager

About this roleAt Microsoft Operations PTE LTD, we are seeking a highly skilled Strategic Delivery Manager to join our team. As a key member of our organization, you will be responsible for delivering high-quality consulting projects to our customers. Your primary focus will be on ensuring the successful delivery of projects, while maintaining a healthy...

At Singtel, we empower every generation by fostering an inclusive and forward-thinking work environment. Our mission is to create a positive impact and sustainable future for all.The Service Delivery Operations Manager oversees the day-to-day operation of service delivery across Singtel Commercial Projects. This includes managing SLA performance, leading...

At ST Engineering, we are seeking a highly skilled Service Delivery Operations Manager to join our team in Jurong East.The ideal candidate will have at least 8 years of IT Managed Services Service Delivery experience and 5 years as a people manager with the ability to lead a team of engineers in the operations and support of System Infrastructure.This role...

Roles & ResponsibilitiesJob Description:As the Service Delivery Operations Lead, you will be responsible for overseeing the day-to-day operations of the service delivery team to ensure optimal performance, timely service delivery, and high levels of customer satisfaction. This role requires advanced proficiency in Service Delivery, Business Operation...

As Service Delivery Operations Lead, you will be responsible for overseeing the day-to-day operations of the service delivery team. Your day-to-day activities will involve managing the team's performance, ensuring timely delivery of services, and maintaining high levels of customer satisfaction. You should have advanced proficiency in Service Delivery...

Job DescriptionThis is a highly technical leadership role that requires a strong background in cloud services delivery and operations. The Senior Manager of Cloud Infrastructure Services will oversee the build, delivery, management, and operations of cloud infrastructure and cloud data analytics services for StarHub clients.ResponsibilitiesOversight of...

Roles & ResponsibilitiesJob Description: Responsible for overseeing the day-to-day operations of the service delivery team. Your day-to-day activities will involve managing the team's performance, ensuring timely delivery of services, and maintaining high levels of customer satisfaction. You should have advanced proficiency in Service Delivery and other...

Roles & ResponsibilitiesJob description: As Service Delivery Operations Lead, you will be responsible for overseeing the day-to-day operations of the service delivery team. Your day-to-day activities will involve managing the team's performance, ensuring timely delivery of services, and maintaining high levels of customer satisfaction. You should have...

U3 Infotech is a leading technology solutions provider in the APAC region, boasting over 20 years of experience. We have an exciting opportunity for a highly skilled IT Service Delivery Manager to join our team.We offer a competitive salary package, including a base salary of $120,000 per annum, plus additional benefits and bonuses. The successful candidate...

Job Description Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation, and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a...

ONNEC Group are a leading independent technology partner and global integrator, with over 30 years experience, and a 800+ team of global experts, specialising in providing end-to-end connectivity solutions that propel organisations everywhere. From structured cabling to managed services, our end-to-end services give infrastructure that can be completely...

ONNEC Group are a leading independent technology partner and global integrator, with over 30 years experience, and a 800+ team of global experts, specialising in providing end-to-end connectivity solutions that propel organisations everywhere. From structured cabling to managed services, our end-to-end services give infrastructure that can be completely...

Roles & ResponsibilitiesThe People Service Delivery (PSD) team’s mission is to run the best people focused service delivery business in the industry. We are seeking a person to lead our APAC Service Delivery team.The ideal candidate for this role is someone who has built and managed high performing, operational teams focused on delivering People services...

Roles & ResponsibilitiesJob Overview:We are seeking an experienced and dynamic Service Delivery Manager (SDM) to oversee the delivery of Microsoft 365 (M365) Managed Services. The SDM will manage the service management framework, ensuring that service levels meet the agreed-upon Service Level Agreements. The ideal candidate will have a strong background in...

Roles & ResponsibilitiesA key person to manage IT Services provides to client. Handle day-to-day operation Meet account SLA deliverables Manage customer escalation Manage operation team Manage operation cost Redefine current process to improve efficiency Daily/Weekly/ Monthly Reporting Escalation are managed and perform timely updates Ensure SLA and...

Roles & ResponsibilitiesJob Title: Service Delivery ManagerExperience: Minimum 5 years of working experience 3-5 years of experience managing IT Operations Familiar with general IT Infrastructure management Familiar with IT Service Management processesQualifications: Minimum Diploma in an IT-related field ITIL Foundation certification is required ...

Roles & Responsibilities Main Point-of-Contact (POC) with Customer on all requirements of the IT Concierge Services & Operations. Project Management to provision the delivery of outcome-based IT Concierge services and manpower for backend IT support. Monitor and analyze all outcome-based performance metrics (i.e customer...

Roles & Responsibilities Chair meetings with customers and any contractors, prepare meeting minutes Plan, monitor and control operations activities Follow up on open tickets with product principalsRequirements Minimum Diploma in IT related Minimum ITIL Foundation Any technical certification is advantagesExperience Minimum 5 years working experience ...

Roles & ResponsibilitiesJob Responsibilities: Plan and organize daily delivery schedules, optimizing routes for efficiency and timely delivery. Allocate orders based on geographical locations, traffic conditions and driver availability. Track and update any last-minute changes in delivery orders. Monitor drivers’ schedules, ensuring all deliveries are...

Roles & ResponsibilitiesResponsibilities: Lead the IT and application support functions across all locations. Manage team rotas to ensure consistent support coverage to the business across all locations. Owner of the Incident, Request, Change and Escalation processes, ensuring accurate reporting and pro-actively initiating service improvement activities...