Senior Customer Experience Manager

We are looking for a skilled Senior Customer Experience Manager to join our Global Technical Support team in Singapore. As a key member of our team, you will be responsible for leading the escalation management process and providing ownership and strategy to all engaged parties.Key Responsibilities:Act as an escalation point for field and sales teams for...

About United Overseas BankUnited Overseas Bank is a leading bank in Asia with a global presence. With over 80 years of history, we have been guided by our values – Honorable, Enterprising, United and Committed.Job OverviewWe are seeking a Senior Customer Experience Manager to join our team. As a key member of our Group Technology and Operations department,...

Job Overview:The Senior Customer Experience Manager will oversee the Client Services Hub for Fendi in Southeast Asia & Australia. This role requires a strong team leader to guide Client Services Advisors and achieve desired results.Key Responsibilities:Deliver exceptional customer experiences across various communication channels, aligning with Fendi's brand...

Company OverviewThe Edge Partnership is a forward-thinking organization dedicated to delivering exceptional customer experiences. We are seeking a skilled Senior Operations Manager to lead our Customer Services Department in achieving operational excellence.SalaryThe estimated annual salary for this role is $120,000-$150,000, depending on experience and...

Job Title: Customer Experience ManagerSalary Range: $80,000 - $120,000 per annumAbout DBS Bank Limited: As a leading financial services group in Asia, DBS Bank Limited is committed to delivering exceptional customer experiences. Our team of experienced professionals work together to provide innovative solutions and excellent service to our customers.Job...

We are looking for Senior Sales Managers for our client in Singapore! Our Client is a leading technology events company, specializing in organizing and delivering world-class conferences, exhibitions, and networking events. Their mission is to connect industry professionals, innovators, and thought leaders, facilitating knowledge exchange and business...

We are looking for Senior Sales Managers for our client in Singapore!Our Client is a leading technology events company, specializing in organizing and delivering world-class conferences, exhibitions, and networking events. Their mission is to connect industry professionals, innovators, and thought leaders, facilitating knowledge exchange and business growth...

Company OverviewWise is a company that empowers individuals and businesses to move money without borders, fostering financial inclusion and reducing costs. Our innovative approach combines technology and banking expertise to create a seamless experience for customers worldwide.Salary Range:SGD 8,100 - 9,600 monthly + RSUs, providing a competitive...

About This RoleAs a Senior Retail Manager at Rituals, you will be responsible for creating an unforgettable customer experience and motivating your team to reach their full potential.Key Responsibilities:Work closely with the Area Manager to define daily objectives and actions to drive sales and KPIsDevelop monthly plans (including optimal staffing) based on...

Job OverviewWe are seeking a highly skilled Senior Customer Experience Coordinator to join our team at SMRT Corporation Ltd.Responsibilities and DutiesCustomer Service ManagementManage customer calls and resolve issues efficiently, ensuring high satisfaction levels.Monitor communication platforms and respond promptly to customers' inquiries.Fulfil booking...

About the RoleWe are seeking a seasoned Senior Customer Success Manager to join our team at BlackLine. As a key member of our customer success organization, you will be responsible for delivering post-sales efforts to our assigned customers via a consultative Customer Success program strategy.The ideal candidate will have extensive experience in the...

About the role The Senior Research Manager (SRM) is the primary contact for the clients allocated to his / her portfolio. The Senior Research Manager is responsible for all aspects of project delivery, project team management, handling relevant client communications and general queries, and bringing in subject matter experts where appropriate. What you will...

We are representing our client, a European IT Consultancy company, in searching for a Senior SAP MM to compliment their existing team.Responsibilities:Involvement in the full project cycle from Requirements Gathering, Gap Analysis, Design, Configuration, Development, Delivery, and Maintenance/Support of SAP MM modules.Develop functional specifications, and...

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organization, and we are seeking new teammates to join us on our exciting journey. We take pride in delivering the best customer experience possible and we...

The Customer Experience Manager is to develop and manage/lead nurturing strategy to support new car sales, aftersales activities and promote cross-selling opportunities. Reporting directly to the General Manager – Customer Experience, you will oversee the CX strategy that contributes to the revenue objective of the business. KEY RESPONSIBILITIES Lead and...

Customer Service LeadershipWe’re seeking a seasoned Customer Experience Manager to oversee our customer service teams and drive customer satisfaction. As a key member of our team, you will be responsible for:Developing and implementing customer service strategies to enhance customer loyalty and satisfaction.Leading performance metrics and KPIs for customer...

Roles & ResponsibilitiesAt MS. DURIAN PTE. LTD., we're expanding our operations and seeking a Customer Experience Manager to drive our business forward. As a key member of our team, you will be responsible for handling tourist customers from China & Taiwan, opening and managing a cafe, and providing excellent customer service. Your duties will also include...

Unlock Your Potential as a Senior Regional Customer Experience Director at DuPontIn this pivotal role, you will lead a high-performing team of customer service representatives in the Asia Pacific region. With a strong focus on driving business growth, enhancing customer experience, and improving productivity, you will be instrumental in shaping the future of...

Role OverviewWe are seeking a highly motivated Customer Care Engineer to join our team in Singapore. As a key member of our organization, you will play a vital role in delivering exceptional customer service and support.About the JobThe ideal candidate will have strong communication skills, be able to work in a fast-paced environment, and possess a passion...

Job Title: Senior Social WorkerAbout the Role:We are seeking a highly skilled and experienced Senior Social Worker to join our team at SASCO SENIOR CITIZENS' HOME. As a key member of our multidisciplinary team, you will be responsible for providing direct social work case management, counseling, and support to our clients and their families.Key...