Customer Focused Front Office Professional

2 weeks ago

Singapore beBeeHospitality Full time $4,000 - $5,000
Job Description

We are seeking a dedicated and experienced Front Office Team Member to join our team. As part of our front office operations, you will be responsible for providing exceptional guest service, ensuring smooth check-in and check-out processes, and maintaining accurate records.

Key Responsibilities:

  • Execute all duties related to the hotel's front office operations, including registration of guests during check-in, checking/verifying guests particulars, updating of room status, departure calls/checks etc.
  • Cashiering duties (compute and collect applicable rates from guests) including trial balance and shift closing
  • Answering inquiries by guests (email/phone/at the counter) and render reasonable assistance/services within the expectations of keeping with excellent hospitality standards
  • May be tasked to execute room checks, reservations and public area checks etc. as part of the hotel's effort to offer staffs more holistic training, towards possible promotion
  • Execute all reasonable work processes as instructed by the company / its managers from time to time towards the smooth management / operations of the hotel
  • Participate in company's sustainability effort for the environment and being an inclusive employer.

Requirements

To be successful in this role, you must possess:

  • Minimum Secondary Education
  • Minimum 3 years of hotel front office working experiences preferred. Candidates with no related experience will also be considered as on- the-job training will be provided
  • Able to speak and understand English
  • Willing to work 10 - 12 hours rotating shift & assigned to our designated hotel branch.
  • Independent and able to work under pressure.
  • Comfortable to work during weekends and public holidays.
  • Singaporeans only.

Benefits

As a member of our team, you can expect:

  • A competitive salary and benefits package
  • The opportunity to develop your skills and knowledge in a dynamic and supportive environment
  • A chance to be part of a collaborative and inclusive team
  • Professional growth and development opportunities

What We Offer

We offer a comprehensive range of benefits and perks to support your well-being and success:

  • Free meals and uniforms
  • Opportunities for career advancement and professional growth
  • A fun and supportive work environment
  • Recognition and rewards for outstanding performance

Why Join Us?

We believe that our employees are our greatest asset, and we strive to create a workplace culture that is inclusive, supportive, and empowering. If you share our values and are passionate about delivering exceptional guest service, we want to hear from you

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