Logistics Operations Manager

2 weeks ago


Singapur, Singapore Singapore Airlines Full time

Job Title: Senior Executive - First Mile and Last Mile Logistics

We are seeking a highly skilled and experienced Senior Executive to join our team in Singapore Airlines. The successful candidate will be responsible for expanding our operations network to improve our product service offerings and contribute to our sales and revenue.

Key Responsibilities:

First Mile / Upstream Operations

  • Develop and implement strategies to optimize the first mile supply chain.
  • Manage supplier relationships, negotiate contracts, and ensure timely deliveries.
  • Oversee export documentation, customs clearance, and compliance with international trade regulations.
  • Manage and optimize air freight rates / routes.

Last Mile Operations

  • Develop and execute last mile delivery strategies to meet customer expectations.
  • Oversee delivery network operations, including zone / airport injection point planning.
  • Oversee import customs clearance processes and compliance with import regulations.
  • Manage returns and reverse logistics processes.

Day to Day Operations

  • Develop Standard Operating Procedures (SOP) and measurable metrics for the team and vendors/ partners to improve work efficiency.
  • Analyse performance metrics and identify opportunities for improvement.
  • Contribute and work with our product and commercial team to improve operation efficiency and value to customers.
  • Provide resolution for any exceptions in the operation process; perform review on exceptions handling.
  • Build and maintain relationships with partners.
  • Manage and coach a team of associates in day-to-day operations and matters.

Requirements:

  • Bachelor's degree in any field.
  • Preferably at least 2 years of working experience specializing in E-commerce / Logistics / Supply chain or equivalent industry.
  • IT savvy.
  • Self-starter and able to multi-task.
  • Able to respond quickly and effectively to the challenges faced in a fast-paced environment.
  • Creative thinker with a practical approach to problem solving and process improvement.
  • Positive energy and attitude.
  • Team player and able to work effectively in a team.


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