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Dedicated Customer Experience Representative

3 weeks ago

Singapore beBeeCustomerService Full time $3,500 - $4,500

Job Opportunity

  • We are seeking a dedicated individual to provide exceptional customer service through various channels, including walk-ins, phone calls, and emails.
  • The selected candidate will be responsible for performing sales and operational duties to ensure a seamless customer experience.
  • Point-of-sale systems, credit card machines, and other technical equipment will be operated with precision by the successful applicant.
  • Maintenance of the store's inventory levels is crucial, requiring the replenishment of stock as needed and ensuring efficient storage.
  • General housekeeping tasks, including maintaining a clean and organized work environment, are also expected.
  • Additional assignments or tasks assigned by the Store In-Charge may be undertaken by the successful candidate, demonstrating flexibility and adaptability.

Requirements

  • A minimum of GCE 'N'/'O' Level qualifications are required.
  • Retail experience, particularly in the Healthcare industry, is highly valued.
  • Ability to work flexible retail hours, including weekends and Public Holidays, is essential.
  • Proficiency in English and Mandarin languages is necessary for effective communication with customers.
  • Excellent customer service skills, a pleasant personality, and a strong sense of responsibility are crucial.
  • Proficiency in Microsoft Office applications, particularly Excel and Word, is advantageous.

Key Skills

  • Customer Service
  • Sales
  • Inventory Management
  • Housekeeping
  • Maintenance
  • Teamwork
  • Communication
  • Adaptability