Dedicated Customer Experience Representative

2 weeks ago

Singapore beBeeCustomer Full time $3,200 - $4,800
Job Title: Dedicated Customer Experience RepresentativeThe role of the Dedicated Customer Experience Representative involves providing exceptional customer service to clients, ensuring a memorable and positive experience. Key responsibilities include communicating effectively with customers, understanding their needs, and resolving queries in a timely manner.This role also involves handling customer feedback and concerns professionally and courteously, attending to customer needs, and scheduling appointments as required.Additionally, the Dedicated Customer Experience Representative will collect customer satisfaction levels and feedback to continuously improve customer services.To be successful in this role, you will need to maintain confidentiality, adhere to data protection regulations, and exhibit excellent communication skills.You will also be required to maintain a professional appearance and work well under pressure. The ideal candidate will have prior experience in customer-facing roles, but this is not essential.A high level of professionalism, adaptability, and strong interpersonal skills are highly valued in this position.The dedicated customer experience representative must possess the following skills:
  • Customer Retention
  • Lifestyle
  • Micorsoft Office
  • Micorsoft Excel
  • Custoemr Service
  • Customer Satisfaction
  • Team Player

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