Dedicated Customer Experience Ambassador Wanted

7 days ago

Singapore beBeeCustomerExperience Full time $1,800 - $2,500
Job Title: Dedicated Customer Experience Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Dedicated Customer Experience Representative. In this role, you will be responsible for providing exceptional service to our customers and ensuring a positive experience.

About the Job

The Service Crew is responsible for greeting and attending to walk-ins, taking orders in the POS system, preparing beverages, serving customers, and clearing tables. You will also be required to provide and maintain excellent customer service, respond promptly to customer inquiries, package food and beverages for sale, adhere to all food safety regulations and quality controls, ensure and maintain store and personal hygiene, monitor stock levels, and assist in ordering.

  • Greet and attend to walk-ins
  • Take orders in POS system, prepare beverage, serve customers and clear tables
  • Provide and maintain excellent customer service to customers
  • Respond promptly to customer inquiries
  • Packaging food and beverages for sale
  • Adhere to all food safety regulations and quality controls
  • Ensure and maintain store and personal hygiene
  • Monitor stock levels and assist in ordering
Requirements

To be successful in this role, you will need to possess the following qualities:

  • Responsible, customer-driven, committed and willing to learn
  • Positive attitude with good interpersonal skills
  • Able to prioritize, multi-task and work in a fast-paced environment
  • Good team player
  • Able to commit rotational straight shifts, weekends and public holidays
Benefits

As a Service Crew member, you will enjoy the following benefits:

  • Meal provided
  • Staff Discount
  • Sales Incentive
  • Medical Benefits
  • ALs Entitlement
Working Hours

The working hours for this role are as follows:

  • 9 / 10 / 11 / 12 hours work per day
  • 5 or 6 days work week
  • Between 7am to 9pm

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