
Customer Experience Ambassador
1 week ago
Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are ever the same?
We are seeking a skilled and dedicated Customer Experience Ambassador to join our team. As a key member of our front-line staff, you will be responsible for providing personalized assistance to our guests, ensuring their stay with us is nothing short of memorable.
Key Responsibilities:
- Greet and check-in guests in a warm and welcoming manner
- Respond to guest inquiries and resolve any issues or concerns they may have in a timely and professional manner
- Provide recommendations and insider tips on local attractions and experiences to enhance our guests' stay
- Maintain accurate records of guest interactions and feedback
Requirements:
- Excellent communication and interpersonal skills
- Ability to work well under pressure and adapt to changing situations
- Strong problem-solving skills and attention to detail
- Familiarity with local attractions and events is an asset
Benefits:
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- Discounts on hotel services and amenities
What We Offer:
- A chance to make a real difference in our guests' lives
- A collaborative and inclusive work environment
- Ongoing training and support to help you grow in your role
- The opportunity to work with a diverse range of people from all over the world
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