Hospitality Services Manager
1 day ago
M TM SKINCARE PTE. LTD. is a reputable organization dedicated to providing exceptional service in the skincare industry.
Job Description
We are seeking an experienced Front Desk Executive to join our team. As a key member, you will be responsible for delivering outstanding customer experiences, ensuring seamless administrative tasks, and contributing to the overall success of our business.
Responsibilities:
- Welcome and greet customers with a smile, setting the tone for an exceptional experience.
- Cultivate positive relationships by maintaining open communication channels, addressing queries, and resolving issues promptly.
- Ensure accurate and efficient management of treatment records, invoices, and customer data.
- Stay proactive in preparing sales reports, identifying areas for improvement, and implementing changes as needed.
- Foster a culture of continuous learning, staying updated on new skills and technologies to enhance job performance.
Requirements:
- Demonstrate a growth mindset, embracing challenges and opportunities for growth.
- Possess excellent interpersonal and communication skills, both written and verbal.
- Show a genuine commitment to delivering exceptional customer service, consistently meeting or exceeding expectations.
- Proficient in Microsoft Office Applications (Excel & Word) to efficiently manage administrative tasks.
Estimated Salary: SGD 45,000 - 55,000 per annum
Benefits:
- Ongoing training and development opportunities to enhance skills and knowledge.
- A comprehensive compensation package, including competitive salary and benefits.
- A dynamic and supportive work environment that fosters collaboration and growth.
Other Information:
Please note that this role requires strong organizational and time-management skills, with the ability to multitask and prioritize tasks effectively. If you are a motivated and results-driven individual looking to make a meaningful contribution to our team, we encourage you to apply.
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