Highly Experienced System Administrator Wanted

2 weeks ago

Singapore beBeeLinux Remote Work Freelance Full time $90,000 - $120,000
System Administrator Job Summary

We are seeking a skilled System Administrator to join our team. The successful candidate will be responsible for monitoring work queues, performing operational tasks, and providing second-level support to incidents and requests.

Key Responsibilities:
  • Proactively monitors the work queues to ensure timely resolution of incidents and requests.
  • Performs operational tasks to resolve all incidents/requests in a timely manner and within agreed Service Level Agreements (SLAs).
  • Updates tickets with resolution tasks performed.
  • Identifies, investigates, analyzes issues and errors prior to or when they occur, and logs all such incidents in a timely manner.
  • Captures all required and relevant information for immediate resolution.
  • Provides second-level support to all incidents, requests, and identifies the root cause of incidents and problems.
  • Communicates with other teams and clients for extending support.
  • Executes changes with clear identification of risks and mitigation plans to be captured into the change record.
  • Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift.
  • Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management.
Required Skills and Qualifications:
  • Versed in Windows Technologies such as Domain Services, SQL, etc.
  • SRE Oriented and Focus
  • Familiar with AWS administration, Nutanix, Apache (Web server administration), Linux System administration, BigFix
  • Familiar ELK Stack (Elasticsearch, Logstash, Kibana) with AI/ML integration
  • Familiar with SNMP (Simple Network Management Protocol), F5 (Load Balancers and related technologies)
  • Familiar with JSON (Data formatting and processing)
  • Familiar with API, Automation, Ansible, CI/CD, etc.
  • Languages PS, Bash, Python, etc.
  • Moderate level years of relevant managed services experience handling cross technology infrastructure.
  • Moderate level knowledge in ticketing tools preferably Service Now.
  • Moderate level working knowledge of ITIL processes.
  • Moderate level experience working with vendors and/or 3rd parties.
Benefits:
  • Opportunity to work with a variety of technologies.
  • Chance to improve your skills and experience.
  • Collaborative and dynamic work environment.
Others:
  • Please submit your resume and cover letter for consideration.
  • We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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