Sales Advocate

2 weeks ago

Singapore beBeeCustomer Full time $2,500 - $4,500

Customer Success Representative Job Description

As a Customer Success Representative, your primary goal is to deliver exceptional customer experiences while promoting and selling our products. The role involves providing top-notch customer service by addressing inquiries and resolving issues efficiently.

Key Responsibilities:

  • Provide Exceptional Customer Service: Address customer inquiries and resolve issues promptly and efficiently.
  • Share Product Knowledge: Assist customers with product information and provide after-sales support, including basic repair inquiries.
  • Support Sales: Recommend suitable products based on customer needs and contribute to sales growth.
  • Maintain Store Environment: Ensure the store is clean, organized, and well-maintained, including stock handling, display setup, and daily tasks.
  • Positive Work Atmosphere: Foster a positive work environment by following store procedures, including opening and closing routines.
  • Process Transactions: Accurately process customer transactions using the POS system.
  • Administrative Tasks: Assist with data entry and general administrative tasks.

Required Skills and Qualifications:

  • Product Knowledge: Familiarity with products and services offered.
  • Store Operations: Ability to maintain a clean and organized store environment.
  • Sales: Strong sales skills and ability to meet sales targets.
  • Aftersales: Ability to provide excellent after-sales support.
  • Visual Merchandising: Ability to create visually appealing displays and presentations.
  • Inventory Management: Ability to manage inventory levels and ensure accurate stock counts.
  • Retail Sales: Experience in retail sales and customer service.
  • Merchandising: Ability to effectively merchandise products.
  • Data Entry: Basic computer skills and ability to accurately enter data.
  • Cashiering: Ability to accurately process transactions.
  • Team Player: Ability to work effectively as part of a team.
  • Customer Service: Excellent customer service skills and ability to resolve issues promptly.

Benefits:

  • Competitive Compensation Package: Market-competitive salary and benefits.
  • Engaging Work Environment: Dynamic and supportive work environment.

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