Network Support Specialist

1 week ago

Singapore beBeeNetwork Full time $100,800 - $144,000
Job Title

The Network Support Specialist role is for a dynamic team. The successful candidate will coordinate and manage the scope of various tasks as stated below:

  • Provide hardware/software break-fix support for business-critical systems across various industries.
  • Troubleshoot and resolve network issues reported by managed service agents, identifying root causes and implementing timely solutions.
  • Lead and deliver Technology Refresh projects, ensuring timely completion.
  • Mentor and provide guidance to junior team members.
  • Participate in a 24/7 rotational standby duty for P1/P2 escalations after office hours, including weekends and public holidays.
  • Design and implement new network solutions and/or optimize the efficiency of current networks.
  • Monitor, troubleshoot, and maximize network performance through ongoing maintenance and optimization.
  • Deliver Client Success key account services, including change requests, preventative maintenance, and standby support.
  • Perform network maintenance and system upgrades including certificate updates, patches, hot fixes and security configurations.
  • Perform Risk Assessment and bug scrub reviews on reported security network vulnerabilities from vendor products.
  • Report network status and performance to key stakeholders.
Key Qualifications
  • Minimum of 8 years of relevant experience in network support operations for large-scale network infrastructure.
  • Strong knowledge of network technologies, including routing, switching, firewalls, FTTH access networks, SASE, and SD-WAN.
  • Proficient in configuring firewalls, routing & switching and wireless network to maximize network efficiency and security.
  • Proven expertise in core switching and routing (CCNP/CCIE certification preferred).
  • Hands-on experience with Firewall/Security technologies (Palo Alto, Fortinet, Cisco, SASE, SD-WAN).
  • Practical experience with Huawei NCE Campus/Fabric solutions.(HCIP/HCIE preferred)
  • Good project management, configuration, troubleshooting skills
  • Good customer interaction, written and oral communication skills
  • Ability to work with all levels, and ability to work and contribute in a team or individually
What We Offer

As a Network Support Specialist, you will have the opportunity to work with a dynamic team and contribute to the growth and success of our organization.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

Our team is passionate about delivering exceptional service and support to our clients, and we are looking for like-minded individuals to join our team.

How To Apply

If you are a motivated and experienced Network Support Specialist looking for a new challenge, please submit your application today.

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