Operations Associate
2 months ago
This role is part of the Operations team in supporting end-to-end employee life cycle processing activities.
Main Responsibilities- Manage and meet minimum service level standards for global end-to-end employee life cycle events and processes, including onboarding, transfers, relocation, and offboarding for permanent employees, interns, and contractors.
- Certification letters, including preparation of employment certification, visa application, SPR application, APEC card application, and indemnity letters.
- Assist in administering HR policies and guidelines related to employee life cycle events and processes.
- Work with the Operations team to review, implement, and execute standard operational procedures for employee life cycle documentation, processes, and controls to achieve operational efficiency and effectiveness.
- Perform data entry and maintain up-to-date employee personnel files and records.
- Support Operations invoices' coordination and processing.
- Support staff profile generation requests for board meetings.
- Provide Operations administrative support and participate in assigned projects as required.
- Minimum Diploma or Degree in Human Resource or equivalent.
- Minimum 2-5 years of experience in a similar capacity.
- Demonstrated ability to handle multiple priorities, work independently, and collaborate with team members.
- Possess effective EQ and communication skills to manage expectations and timelines among various stakeholders with diverse backgrounds.
- Resilient, highly flexible, and positive attitude individual who can thrive in a fast-paced and dynamic environment.
- Experience in the usage of SAP SuccessFactors or other HRIS systems is an added advantage.
- Advanced proficiency in MS Office applications.
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