Migrating Applications Support Specialist

2 weeks ago


Singapore TEKsystems (Allegis Group Singapore Pte Ltd) Full time
Key Responsibilities
  • Collaborate with the team to ensure successful application migrations, including quality assurance and user acceptance testing.
  • Support the packaging, promotion, and deployment of applications to production environments, ensuring efficient resource allocation.
  • Perform cluster rebalancing and retrofitting tasks to optimize infrastructure and application performance.
  • Assist with image and infrastructure testing, troubleshooting issues and coordinating testing efforts.
  • Manage and coordinate change requests related to project tasks, ensuring stakeholders are informed of upcoming changes.
  • Provide support during user migration processes, including profile issue troubleshooting and remediation.
  • Assist with device reclaim efforts and perform cluster rebalancing using VMware technology.
  • Perform analysis on packaging priorities and contribute to application rationalization to optimize the portfolio.
Requirements
  • Ability to execute PowerShell scripts effectively for automation and system management tasks.
  • Hands-on experience with virtual desktops, virtual servers, and virtual infrastructure, including operating systems and enterprise applications.
  • Demonstrated experience supporting large user groups, particularly in enterprise environments, with expertise in troubleshooting and resolving issues.
  • Strong written and verbal communication skills, with the ability to convey technical information to technical and non-technical stakeholders.
  • Solid technical foundation and knowledge of infrastructure teams, including engineering, storage, operations, support, and service desk.
  • In-depth knowledge and experience working with VMware, including vCenter and Horizon Cloud Service.
  • Previous experience working in a financial organization environment is essential, with an understanding of industry-specific IT challenges and requirements.
About the RoleThe successful candidate will be part of an existing team, assisting with all technical support work related to project migrations. This includes infrastructure, application, and user migrations. The role requires strong technical skills, excellent communication skills, and the ability to work effectively in a team environment.

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