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Senior Restaurant Operations Manager

2 months ago

Singapore CREATIVE EATERIES PTE LTD Full time
Job Summary

Creative Eateries PTE LTD is seeking a highly skilled and experienced Senior Restaurant Operations Manager to join our team. As a key member of our operations team, you will be responsible for the planning and direction of our restaurant operations to ensure efficient, well-prepared, and profitable service of food and beverages.

Key Responsibilities
  • Oversee the administration and operations of multiple restaurant outlets under the Creative Eateries brand.
  • Collaborate with chefs and other personnel to develop menus that are flavorful and popular with customers, and work with chefs to plan efficient provisioning and purchasing of supplies.
  • Estimate food and beverage costs, supervise portion control and quantities of preparation to minimize waste, and perform regular checks to ensure consistent high-quality preparation and service.
  • Work with other management personnel to plan marketing, advertising, and special restaurant functions.
  • Direct hiring, training, and scheduling of food service personnel.
  • Implement standardized procedures, rules, and regulations to ensure compliance with company standards and policies.
  • Ensure proper working condition of all outlet equipment and prepare equipment defect list.
  • Maintain safe keeping of company properties.
  • Ensure proper daily sales deposit.
  • Ensure outlet cleanliness upkeep according to NEA requirements.
  • Investigate and resolve complaints concerning food quality and service.
  • Prepare checks that itemize and total meal costs using the Point of Sales system.
  • Perform other duties as assigned by management.
Requirements
  • Minimum GCE 'N' level or equivalent with at least 4-6 years of relevant experience.
  • Strong communication, interpersonal, and management skills.
  • Energetic, positive-minded individual.
  • Able to work independently and in a team.
Preferred Skills
  • Management Skills
  • Advertising
  • Restaurants
  • Financial Management
  • Purchasing
  • Administration
  • Sanitation
  • Hospitality Management
  • Customer Service
  • Scheduling
  • Food Service
  • Able To Work Independently
  • Customer Service Experience