Housekeeping Operations Manager

2 weeks ago


Singapore LAGUNA HOTEL HOLDINGS PTE. LTD. Full time
Job Summary

We are seeking a highly skilled and experienced Housekeeping Manager to join our team at Laguna Hotel Holdings Pte. Ltd. The successful candidate will be responsible for overseeing the smooth operation of our hotel's housekeeping department, ensuring exceptional guest satisfaction and maintaining the highest standards of quality assurance.

Key Responsibilities
  • Lead and manage a team of housekeeping staff to achieve corporate brand guidelines, service standards, and procedures.
  • Develop and implement effective housekeeping operations, including cleaning methods and laundry technology.
  • Build and maintain strong relationships with guests, business associates, and community partners to drive organisational success.
  • Coach and develop team members to enhance their skills and knowledge.
  • In the absence of the Executive Housekeeper, assume responsibility for the Housekeeping Department and all other areas of responsibility.
Requirements
  • Minimum of 5 years of experience in a supervisory housekeeping role in a similar capacity, preferably in a 5-star class environment.
  • Knowledgeable in housekeeping operations, cleaning methods, and laundry technology.
  • Excellent English communication skills, both written and spoken.
  • Detail-oriented and possess a pleasant personality with excellent communication and interpersonal skills.
  • Preferably a Bachelor's degree in Hotel Management or a relevant discipline.
What We Offer

As a Housekeeping Manager at Laguna Hotel Holdings Pte. Ltd., you will have the opportunity to work in a dynamic and fast-paced environment, with a focus on delivering exceptional guest experiences. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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