
Global Pre-sales Leader
2 weeks ago
We are seeking an experienced pre-sales leader to drive our CXone and Digital solutions into markets.
- Main Responsibilities:
- Lead, manage, and coach an international team of pre-sales experts across APAC, ensuring alignment with company strategy and regional GTM activities.
- Work closely with specialist pre-sales, sales, marketing, product house, partners, and regional leadership.
- Engage, collaborate, and influence cross-functional stakeholders in various roles and locations to deliver business outcomes.
- Lead and manage a team of portfolio solution engineers and drive sales of the complete NICE CX software portfolio.
- Assist our Sales team through preparation and delivery of business discussions, technical presentations, and product demonstrations.
- Assist in the preparation and response to customer RFP requests.
About the Role:
- This is a senior leadership position that requires a strong track record of managing global pre-sales teams.
- The ideal candidate will have experience in SaaS or CCaaS, broad knowledge of call center technologies, digital self-service, messaging, social media platforms, workforce optimization, and analytics practices.
- They should also possess excellent interpersonal skills, strong presentation skills, and the ability to effectively communicate with all levels of management.
Requirements:
- 10+ years of managing large global pre-sales teams in a software company.
- Previous experience managing Contact Centre/CX Digital solutions teams preferred.
- Experience working with various leadership stakeholders and executives.
Nice-to-Have:
- Advanced degree in Business Administration, Marketing, or a related field.
- Certifications in relevant areas such as project management, Agile methodologies, or industry-specific certifications.
What We Offer:
- A competitive salary package.
- A comprehensive benefits program including health insurance, retirement savings plan, and paid time off.
- Ongoing training and development opportunities.
Why Join Us?
- We are a leading provider of cloud-based contact center technology.
- We offer a dynamic and supportive work environment.
- Opportunities for career growth and professional development.
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