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Sales Account Manager
2 months ago
Job Overview
The Sales Account Manager is tasked with overseeing and enhancing the business performance of designated accounts at Singapore Post. This role involves a blend of exceptional account management, strategic business development, and consultative selling techniques.
Key Responsibilities:
- Develop and implement a comprehensive account development strategy aligned with the objectives for each account, focusing on acquiring new clients while nurturing existing relationships to boost profitability.
- Promote the complete suite of logistics services, ranging from postal solutions to courier offerings.
- Provide insightful, data-driven analysis regarding opportunities, challenges, trends, and financial outcomes, including the identification of potential alternatives.
- Ensure that accounts receive optimal service and management, positioning them for growth and enhanced profitability as per the account strategy.
- Proactively identify and address service shortfalls, making informed recommendations to management regarding resource allocation and operational support.
- Maintain accurate records of opportunities and sales pipelines in the CRM system, delivering precise sales forecasts.
- Undertake additional responsibilities as assigned.
Qualifications:
- 4 to 5 years of relevant experience in Sales or Account Management.
- Proven ability to thrive in a fast-paced, dynamic work environment with a strong emphasis on time-sensitive tasks.
- Excellent communication and interpersonal skills.
- Strong negotiation and presentation capabilities.
- Self-motivated with the ability to manage deliverables independently and identify areas for improvement.
- Effective problem-solving skills, with a focus on understanding complex issues and their broader implications.
- Adaptable and willing to embrace change in a dynamic setting.
- Strong analytical skills combined with effective communication and teamwork abilities.
- A collaborative team player who can handle stress, multitask, and work autonomously.
