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Resident Liaison Coordinator

3 weeks ago

Singapore beBeeCommunication Full time $3,500 - $5,500
Job Title:

Customer Relations Officer

Key Responsibilities:
  • Manage public relation issues and general project queries with residents effectively.
  • Explain and demonstrate the Home Improvement Programme (HIP) with Enhancement for Active Seniors (EASE) retrofit provisions to residents.
  • Deal with requests and handle complaints of residents with tact and patience.
  • Arrange for works to be carried out within flats timely.
  • Ensure good rapport and maintain positive relations with residents.
  • Attend and provide administrative assistance and logistic support in construction working committee meetings, as directed by SO Rep.
  • Plan and promote public relation programs for Home Improvement Program (HIP).
  • Familiarize with HDB HICS system and Novade app.
Requirements:
  • Good interpersonal skills.
  • Effective communication skills.
  • Team player.
  • Keen learner.
  • Able to work independently with minimum supervision.