Temporary Call Centre Representative
4 days ago
We are seeking a Temporary Call Centre Assistant to join our team at a government hospital. In this role, you will be responsible for providing exceptional patient support and ensuring seamless communication between patients and healthcare professionals.
About the Role
The successful candidate will have excellent customer service skills, with the ability to respond to calls and assist patients with appointment scheduling, rescheduling, and cancellations. You will also provide accurate information about clinic services, operating hours, and locations, as well as address patient inquiries or redirect them to the appropriate departments as needed.
Responsibilities
- Provide timely and effective assistance to patients via phone calls.
- Schedule, reschedule, and cancel appointments as required.
- Respond to patient inquiries and provide accurate information about clinic services and facilities.
- Work collaboratively with healthcare professionals to ensure seamless communication and patient care.
Requirements
- Excellent customer service skills and experience in a call centre environment.
- Ability to work effectively in a fast-paced environment and meet productivity targets.
- Strong communication and interpersonal skills.
- Flexibility to work alternative Saturdays and office hours.
What We Offer
- A competitive hourly rate of $10 per hour.
- The opportunity to gain valuable experience in a dynamic and supportive team.
- Professional development opportunities to enhance your skills and knowledge.
How to Apply
Interested candidates should submit their resume to the relevant department. We look forward to hearing from you
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